To use VCN Login Web site by applying daylight saving time.
We are greatly thank you for using our e-Parcel digital data delivery service.
Daylight Savings Time (DST; also, summer time in British English) will soon begin in the countries and regions where adopted it.The following contents explain how to apply DST to your VCN Login Web site.
Our customers located in time zone of the following DST system's coverage area can apply DST to your VCN Login web site.
Once you apply DST by the following procedure, for example, it will be reflected in the items history of outbox and inbox on your VCN Login web site. All you do is apply DST to your VCN Login Web site, and DST will automatically be applied every year during the term of DST. Otherwise, it is no necessary to apply it annually. Also it is no necessary if you have done.
Our customers located in time zone of JST or except the following DST system's coverage area do NOT need to apply DST to your VCN Login Web site.
DST system's coverage area
USA, Canada and Mexico
The European Union and Russia
The term of DST
USA, Canada and Mexico：
begins on the second Sunday in March and reverts on the first Sunday in November.
(8 March, 2009 - 1st November, 2009)
The European Union and Russia：
begins on the last Sunday in March and reverts on the last Sunday in
October.
(29 March, 2009 - 25 October, 2009)
The Procedure of DST to VCN Login page
Apply DST to "User Login - My VCN" (For general user)
1. Visit the "VCN Login" Web site.
2. Locate the "User Login - My VCN" fields. Enter your User ID and password and then click the Login button.
3. Click the "Edit My Profile" option in the left navigation menu.
4. Modify the tow following information on the "My VCN - Edit My Profile" page.
>>>Specify the "My VCN Time Zone" what you are in.
>>>Select "Yes" in the "My VCN Daylight Savings" field.
5. Click the "Submit" button.
6. The "My VCN - View My Profile" page automatically appears. Verify the information listed.
7. You complete the all process. Logout or proceed the any other navigation menu if necessary.
Apply DST to "Administrator Login" (For account administrator)
※Only User ID as account administrator can be used to login to the Administrator Login Web site to manage.
1. Visit the "VCN Login" Web site.
2. Locate the "Administrator Login" fields. Enter Account ID, User ID and password. Then click the Login button.
3. Point the "Administration" in the top navigation bar and then click the "Account" in the pull down menu.
4. Click the "Edit Account" option in the left navigation menu.
5. Modify the tow following account information on the "Administration - Edit Account" page.
>>>Specify the "Time Zone" what you are in.
>>>Select "Yes" in the "Apply Daylight Savings" field.
6. Click the "Submit" button.
7. The "Administration - Account View" page automatically appears.
8. Verify the account information listed.
9. You complete the all process.
10. Logout or proceed the any other navigation menu if necessary.
e-Parcel Customer Support
| Scope of Support | We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our customer support in English is available by e-mail. |
|---|---|
| Business Hours | 9:00 - 17:00JST Mon - Fri (Closed on Sat, Sun and National holidays) We are afraid that the inquiries outside of our business hours will be replied on the next business day, and the inquiries congestion may cause not to be replied promptly despite 24-hour reception for the inquiries. |
| Contact Address | To request the customer support services,
please email us with your e-Parcel ID (User ID) specified.  support@e-parcel.co.jp
|
