Notice
October 27, 2014
About the problem of the SSL 3.0 vulnerability (POODLE)
Please be informed that the SSL 3.0 vulnerability (POODLE) was disclosed publicly.
To mitigate risk, we completely disabled SSL 3.0 on our e-Parcel service. Thus, customers must be required Web browser which support TLS 1.0 and above to access our e-Parcel servers.
e-Parcel Customer Support
| Scope of Support | We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our customer support in English is available by e-mail. |
|---|---|
| Business Hours | 9:00 - 17:00JST Mon - Fri (Closed on Sat, Sun and National holidays) We are afraid that the inquiries outside of our business hours will be replied on the next business day, and the inquiries congestion may cause not to be replied promptly despite 24-hour reception for the inquiries. |
| Contact Address | To request the customer support services,
please email us with your e-Parcel ID (User ID) specified.  support@e-parcel.co.jp
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