Products Manual (e-Parcel VCN CommCenter 6.0)

Products supported by the existing e-Parcel server The operating manuals of our products supported by the existing e-Parcel server are provided for our customers. We place manuals of the client software for e-Parcel VCN CommCenter 6.0 in this page.

*Available data communication with e-Parcel VCN CommCenter 6.0 each other supported by the existing e-Parcel server.

*Attention: Unavailable data communication with e-Parcel VCN-CommCenter 7.0 or later, VCN-AX 3.0 or later and VCN-Web Enterprise supported by the new e-Parcel server.

*Attention: Version 6.0 is not compatible with version 7.0 or later.

Products of e-Parcel Enterprise

 

Manual for e-Parcel VCN CommCenter 6.0

e-parcel VCN cc

We provide the users manual (PDF) for e-Parcel Secure Enterprise - Software Client [e-Parcel VCN CommCenter6.0] which assist you with each operation of the service.

 

Level 1.[Beginning] Let's install!

Illustration!
e-Parcel VCN CommCenter 6.0

"Download & Installation Manual"

This manual will instruct you to prepare for starting
the e-Parcel service with illustration.

After the contract between us is done, you will get the notice
for registration completed of your user ID
which notify you of the web site for e-Parcel VCN Login page.

To access the e-Parcel VCN Login page allow you downloading
your digital certificate and e-Parcel client software.

 

Level 2.[Advanced] For more detail!

e-Parcel VCN CommCenter 6.0
"Configuration & User Manual"

The e-Parcel Installation and Configuration Manual will
totally introduce and explain the e-Parcel product in detail
which include the preparation for starting,
all functions and each operation of the e-Parcel.

Additionally this manual will instruct the use
of e-Parcel Login page - [User Login - My VCN] on the web site.

 

e-Parcel Customer Support

Scope of Support We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our support in English is available by E-mail.
Business Hours 9:00 - 17:00JST Mon - Fri
(Closed on Sat, Sun and national holidays)

Please note that inquiries received after 17:00 JST will be responded on the next business day, even though we offer such customer support as 24 hours reception. Also please understand that our response may take a few more hours depending on the circumstances of other inquiries received. Thank you.
Contact Address To request the customer support services,
please email us
with your e-Parcel ID (User ID) specified.
E-mail support@e-parcel.co.jp 
The inquiry form on this web site is also available.